Home Features Pricing About Contact Login Request Demo
Legal

Privacy Policy

Your privacy matters. Here's how we handle your information.

Effective Date: March 15, 2026

Ingenious Ideas, LLC ("we," "us," or "our") operates the DoXScribe™ platform and the doxscribe.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

  • Register for an account or request a demo
  • Fill out a contact form or subscribe to communications
  • Communicate with us via email, phone, or chat

This may include your name, email address, phone number, company name, job title, and billing information.

Usage Data

We automatically collect certain information when you access or use our platform, including IP address, browser type, operating system, pages visited, time spent, and referring URLs.

Document Data

When you use DoXScribe to process documents, we temporarily access document content solely for the purpose of providing our services (retrieval, classification, extraction, and reporting). Document data is processed in accordance with your service agreement.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the DoXScribe platform
  • Process your requests, transactions, and account management
  • Send administrative communications (service updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent, where required)
  • Monitor and analyze usage trends to improve our services
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our platform (hosting, analytics, payment processing), subject to confidentiality obligations
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
  • With Your Consent: When you have given explicit permission

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • SOC 2 Type II certification
  • Role-based access controls and audit logging
  • Regular security assessments and penetration testing
  • Secure data centers with physical access controls

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@doxscribe.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include essential cookies for site functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

DoXScribe is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of DoXScribe after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: